Can I deactivate access logs?
You can delete or deactivate the access logs under “Settings” [...]
How is data transferred in the ekey bionyx system?
Data transmission in the ekey bionyx system is end-to-end encrypted. [...]
How many persons can be stored?
With the new generation of fingerprint scanners, up to 100 [...]
Where can I find information about my device in the ekey bionyx app?
1. Tap on the “Devices” symbol in the menu bar. [...]
Where can I find information about the persons in the ekey bionyx app?
1. Tap on the “Persons” symbol in the menu bar. [...]
How do I create a new person or administrator?
1. Tap on the “Persons” symbol in the menu bar. [...]
Why can’t I add or delete fingers for an administrator or person with app access?
This person uses synchronized fingers. These fingers can only be [...]
What data do I share with ekey?
You help to improve ekey products and services by sharing [...]
How do I delete my ekey bionyx account?
1. On the start screen, tap on the “System administrator” [...]
How can I transfer my ekey bionyx account to another smartphone?
If you have not activated the “iCloud backup” function or [...]