How do I change the relay switching duration?
1. Tap on the “Devices” symbol in the menu bar. [...]
Why do I need an ekey bionyx account?
For security reasons, the ekey bionyx account is required for [...]
Why does the app require location information in order to find ekey bionyx devices?
The location information is needed to search for devices that [...]
Why can I use my headphones and speakers or car radio with BLUETOOTH® technology without location authorizations, but not my ekey system?
Headphones, loudspeakers, or the car radio work with BLUETOOTH® standard [...]
Why can I not use an open or unencrypted WLAN network?
Due to the high security standards, only encrypted WLAN networks [...]
Why can’t I add or delete fingers for an administrator or person with app access?
This person uses synchronized fingers. These fingers can only be [...]
What data do I share with ekey?
You help to improve ekey products and services by sharing [...]
How do I delete my ekey bionyx account?
1. On the start screen, tap on the “System administrator” [...]
How can I transfer my ekey bionyx account to another smartphone?
If you have not activated the “iCloud backup” function or [...]