How can I transfer my ekey bionyx account to another smartphone?
If you have not activated the “iCloud backup” function or [...]
How can I change the WLAN network?
1. Tap on the “Devices” symbol in the menu bar. [...]
How can I carry out a device update?
The devices are updated automatically. If an update is available, [...]
What does the “Change system” function mean?
Since you can operate several systems in parallel, you can [...]
How does the “Invite support” function work?
By entering an email address, you can invite someone who [...]
Why do I need an ekey bionyx account?
For security reasons, the ekey bionyx account is required for [...]
Why can I not use an open or unencrypted WLAN network?
Due to the high security standards, only encrypted WLAN networks [...]
Why can’t I add or delete fingers for an administrator or person with app access?
This person uses synchronized fingers. These fingers can only be [...]
What data do I share with ekey?
You help to improve ekey products and services by sharing [...]
How do I delete my ekey bionyx account?
1. On the start screen, tap on the “System administrator” [...]