Can I deactivate access logs?
You can delete or deactivate the access logs under “Settings” [...]
How is data transferred in the ekey bionyx system?
Data transmission in the ekey bionyx system is end-to-end encrypted. [...]
How many persons can be stored?
With the new generation of fingerprint scanners, up to 100 [...]
Where can I find information about my device in the ekey bionyx app?
1. Tap on the “Devices” symbol in the menu bar. [...]
Where can I find information about the persons in the ekey bionyx app?
1. Tap on the “Persons” symbol in the menu bar. [...]
How do I create a new person or administrator?
1. Tap on the “Persons” symbol in the menu bar. [...]
Why do I need an ekey bionyx account?
For security reasons, the ekey bionyx account is required for [...]
Why does the app require location information in order to find ekey bionyx devices?
The location information is needed to search for devices that [...]
Why can I use my headphones and speakers or car radio with BLUETOOTH® technology without location authorizations, but not my ekey system?
Headphones, loudspeakers, or the car radio work with BLUETOOTH® standard [...]
Why can I not use an open or unencrypted WLAN network?
Due to the high security standards, only encrypted WLAN networks [...]